---
title: "Reset processing images"
canonical_url: https://support.digitalphotogallery.com/articles/article/01b5fa52-aeb9-11e2-b037-22b8e83b8e79
short_url: https://dpg.support/ahyt
category: "Troubleshooting > Debug Screen"
locale: en
updated_at: 2020-06-29T15:43:06Z
source: Digital Photo Gallery Support
---

# Reset processing images

If you have an image which has been stuck processing for a long time, use this option to reset it. 

![An example of an image which is stuck processing.](https://cache.media.digitalphotogallery.com/hyqelgcvfopo/images/bbdb3c10-f18d-11e6-9672-8e12dd763e7d/613_support.jpg?generated=20170213014427)

Go to the [Debug](https://admin.digitalphotogallery.com/account/debug) screen and click the run button to **Reset processing images**.

![](https://cache.media.digitalphotogallery.com/hyqelgcvfopo/images/b3b777a6-f18d-11e6-a81a-8e12dd763e7d/612_support.jpg?generated=20170213014245)

This will remove the processing flag from all images. It will not solve the problem that caused the image to get stuck, but will allow you access to delete or [regenerate](https://support.digitalphotogallery.com/articles/article/cae341ca-55e8-11e7-bddd-3e1faff2bde0) it.