---
title: "Deleting account"
canonical_url: https://support.digitalphotogallery.com/articles/article/7f8ac2a6-ab7f-11e2-afc8-b8f6b11825bb
short_url: https://dpg.support/afuc
category: "Accounts > General"
locale: en
updated_at: 2026-02-17T14:11:14Z
source: Digital Photo Gallery Support
---

# Deleting account

> ⚠️ **Warning:** Using the delete option will **permanently** delete your account and all of its data. Alternatively, you can [downgrade to a free account](https://support.digitalphotogallery.com/articles/article/af371daa-e993-11e6-8293-6e61028599f7) instead.

To protect your account against accidental or malicious deletion, you must enter a unique code sent to you by email before your account is permanently deleted. 

### Requesting deletion code
[▶ Video](https://cache.dpg.media/hyqelgcvfopo/videos/c1c7b590-6745-11eb-8223-565ed601a6b3/c490773a-6745-11eb-8223-565ed601a6b3.mp4)
From your [Dashboard](https://admin.digitalphotogallery.com/account/dashboard), click the **Manage** button to go to [Accounts](https://accounts.digitalphotogallery.com/) and log in if prompted. 

Click the cog icon next to the account you want to delete, then click the **Delete** tab. 

Click **Begin** to start the deletion process.  

> 💡 **Tip:** Make sure that the email address you see is a current account that you have access to, as this is where you'll receive your code.

Click the **Request Code** button. Check your email for your deletion code. 

### Entering deletion code
[▶ Video](https://cache.dpg.media/hyqelgcvfopo/videos/be45d384-6745-11eb-850d-565ed601a6b3/c06e2576-6745-11eb-850d-565ed601a6b3.mp4)
Check your email address for an email from Digital Photo Gallery containing your deletion code. 

Enter (or copy and paste) the code and click the **Delete Account** button. 

<u>This will flag your account for automatic scheduled deletion and you will see the date that the deletion will take place. You can still change your mind until the scheduled deletion takes place. </u>

> ⚠️ **Warning:** The scheduled deletion is permanent. Data cannot be recovered once it's permanently deleted. 

### Cancelling deletion
[▶ Video](https://cache.dpg.media/hyqelgcvfopo/videos/ba2296ca-6745-11eb-a482-565ed601a6b3/bd001dcc-6745-11eb-a482-565ed601a6b3.mp4)
If you want to cancel the deletion, you can do so any time before the scheduled deletion date. 

Click **Cancel Deletion** to revert your account to its normal status.