---
title: "Troubleshooting"
canonical_url: https://support.digitalphotogallery.com/articles/category/b6853550-080d-11e6-8390-16474ff850f4
short_url: https://dpg.support/clul
path: "Guides > Teams > Using DPG for collaborative galleries > Troubleshooting"
locale: en
source: Digital Photo Gallery Support
---

# Troubleshooting

Help articles in this category. Append `.md` to any article URL for clean Markdown, or `.json` for structured data.

- [Duplicate images](https://support.digitalphotogallery.com/articles/article/ee4e48dc-080d-11e6-8390-16474ff850f4): Duplicate images can appear when the same image has been uploaded multiple times.
- [Images stuck in processing](https://support.digitalphotogallery.com/articles/article/fc2442cc-080d-11e6-8390-16474ff850f4): If you have images which are stuck then you should use the .
- [Image uploaded, but can’t be seen on the site](https://support.digitalphotogallery.com/articles/article/079fd1ca-080e-11e6-8390-16474ff850f4): If you can't see an image on the site, the first thing to check is that it's in the correct set.
- [Site has not updated](https://support.digitalphotogallery.com/articles/article/11817342-080e-11e6-8390-16474ff850f4): Each DPG site should have two hosts - a public one and a testing one. If you have made changes, but don't see them reflected on the public address - check your…
- [Image metadata issues](https://support.digitalphotogallery.com/articles/article/f5a3d20e-6ab0-11e6-bf8c-be279144b405): If you are seeing an upload error such as:
- [Shifting Exif dates](https://support.digitalphotogallery.com/articles/article/f8a4332e-18af-11e7-809f-7a458206432c): If a member of your team has uploaded images with their camera set to an incorrect time, you can adjust this using the time shift feature. This offsets the date…
- [Colour space warning](https://support.digitalphotogallery.com/articles/article/014b865a-4ed2-11e7-b117-3e1faff2bde0): If you are seeing the following error on the upload screen:
- [Troubleshooting keywords](https://support.digitalphotogallery.com/articles/article/c18dc37e-52c9-11e7-8fdf-3e1faff2bde0): Below you can see some examples of common keyword issues. If you need to remove or rename a keywords, see Not separating keywords with a comma